FAQ

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  • What should I expect during my appointment?

    If it's your first visit, we will conduct a consultation and skin analysis to determine your concerns, find out your skin history through a series of questions, and discuss your current skincare routine, current products, and your immediate goals in addition to a facial treatment or peel.

  • What is your refund and exchange policy?

    Once a product leaves our clinic it cannot be returned. If you have a defective product or damaged product from shipping please bring it to the clinic so we may exchange it with the company. Or if you are virtual, please email customereservice@musemavenskin.com with photos or videos of the damaged merchandise.

  • How often should I receive treatment?

    For maintenance, we recommend once a month. If you are in a series of treatments or looking to target things like acne and hyperpigmentation, you may receive bi-weekly and monthly treatments. This varies for each person and will be determined in your treatment plan.

  • What service should I book after my Chemical Peel?

    Maintenance facials are recommended to book as your standard monthly treatment. 

  • Do you accept FSA and HSA payments?

    Yes, we gladly accept FSA and HSA payments for your treatments at Muse Maven.

  • How can I inquire about combining services?

    For questions about combining services, please contact us via email, and we'll be happy to assist you.

  • Do you service children?

    Yes! Children under the age of 16 must be accompanied by an adult.

  • Who is not a good candidate for a Chemical Peel?

    Chemical peels should be avoided if any of the following conditions are present: Active cold sores, herpes simplex or warts in the area to be treated, Wounded, sunburned or excessively sensitive skin. Accutane use within the last year, a history of recent chemotherapy or radiation, allergies to aspirin, Women who are pregnant or actively breastfeeding, Clients with Vitiligo, a history of autoimmune disease (such as rheumatoid arthritis, psoriasis, lupus, multiple sclerosis etc.) or any condition that may weaken their immune system.

  • Can you recommend products virtually?

    Yes! One of the mavens' many skills is that she is a pro at curating effective and results driven skin care regimens. Please use our Booking Link to schedule a virtual consultation and make sure you have a budget in mind and a bare face.

  • Can I shop online for Products?

    Yes, if you're an existing client. We charge a flat fee of $14.99 per order, or free shipping if you spend over $200.

  • How do I book a body peel?

    Choose the service based on the part of the body that you would like to have the peel on. The areas are considered a "Small Body Peel," or a"Large Body Peel." Don't worry if the area is not listed, you can choose the Unique area peel. Consultations are included in all treatments so don't worry if you don't book the correct area.

  • Do your sessions expire?

    Yes, please use purchased sessions within 12 months.

  • Is parking convenient?

    Yes, we offer easy parking located right in front of our suite for your convenience.

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Proudly serving clients from Johns Creek, Alpharetta, Lawrenceville, Snellville, Midtown, Buckhead, Sandy Springs, Spellman, Georgia Tech, Moorehouse, Emory, and beyond.
We understand the challenges of struggling with blemishes, sunspots, pigmentation, texture issues, and lack of collagen. Our expert aestheticians offer solutions for dry skin, straight lashes, and short lashes, tailored to your needs.
Located conveniently close to Alabama and Jacksonville, Florida, our spa specializes in treatments to address your skincare concerns. Whether you're seeking acne treatment, scar removal, or skin rejuvenation, we provide personalized care and effective solutions. Our range of services includes microdermabrasion, chemical peels, and facial treatments to improve your skin's health and appearance.
Experience the latest in skincare technology with our non-invasive procedures, such as microneedling and LED light therapy. Our advanced treatments target sun damage, age spots, and hyperpigmentation, helping you achieve a glowing complexion. Trust us to enhance your natural beauty and boost your confidence, leaving you feeling beautiful and refreshed.

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